Terms & Conditions

Last updated: October 10, 2026

1. ACCEPTANCE OF TERMS

By accessing and using the BlackHawk website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. SERVICES

BlackHawk provides industry-focused business software solutions, including but not limited to:

  • Ready-to-deploy industry software products
  • Custom software development services
  • ERP and CRM solutions
  • Cloud hosting and deployment
  • Technical support and maintenance
  • Consulting and digital transformation services

3. USER RESPONSIBILITIES

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use the software only for lawful business purposes
  • Not attempt to reverse-engineer, copy, or redistribute our software
  • Not use the services in any way that could harm BlackHawk or other users

4. INTELLECTUAL PROPERTY

All software, content, designs, logos, and materials on this website are the intellectual property of BlackHawk and are protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

5. SOFTWARE LICENSE

When you purchase or subscribe to a BlackHawk software product, you receive a non-exclusive, non-transferable license to use the software in accordance with the specific license agreement for that product. The license does not transfer ownership of the software.

6. PAYMENT TERMS

Payment terms are specified in individual service agreements or invoices. All fees are non-refundable unless otherwise stated in writing. Late payments may incur additional charges as specified in your service agreement.

7. WARRANTY & DISCLAIMER

Our software is provided "as is" with commercially reasonable efforts to maintain functionality and security. While we strive for perfection, we do not guarantee that the software will be error-free or uninterrupted. We are not liable for any indirect, incidental, or consequential damages arising from the use of our software.

8. LIMITATION OF LIABILITY

BlackHawk's total liability for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service during the twelve (12) months preceding the claim. This limitation applies to all causes of action, whether in contract, tort, or otherwise.

9. TERMINATION

Either party may terminate the service agreement with written notice as specified in the individual service contract. Upon termination, your access to the software will be revoked, and we will provide a reasonable period for you to export your data.

10. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lebanon. Any disputes arising from these terms shall be resolved through the appropriate courts in Lebanon.

11. CHANGES TO TERMS

BlackHawk reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the modified terms.

12. CONTACT

For questions about these Terms and Conditions, please contact us:

Email: [email protected]